Torque Talk

By Ken Wilson
Updated September 27 2018 - 12:31pm, first published February 13 2018 - 7:00am
Torque caught up with Bunbury Machinery parts interpreters Ned Richmond-Brown (left) and Henri Cant during a recent whirlwind trip to the dealership. Parts interpreters are arguably the 'clutch people' who can make a big difference in maintaining customer relations and encouraging repeat buying. And sometimes they take on the persona of Sherlock Holmes. See story.
Torque caught up with Bunbury Machinery parts interpreters Ned Richmond-Brown (left) and Henri Cant during a recent whirlwind trip to the dealership. Parts interpreters are arguably the 'clutch people' who can make a big difference in maintaining customer relations and encouraging repeat buying. And sometimes they take on the persona of Sherlock Holmes. See story.

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