Need help or information about mental health issues? Here's a list of phone services.
Alcohol and Other Drugs Information Service (ADIS) 1800 422 599
The ADIS is a confidential and anonymous information, counselling, advice and referral service. Available 24/7, the service provides information such as safer injecting advice, parent advice and information on detoxification.
beyondblue Support Service 1300 224 636
The beyondblue Support Service offers 24/7 confidential telephone support, counselling and referrals from trained mental health professionals. All calls and chats are one-on-one and are completely confidential.
Carer Line 1800 242 636
This telephone support, information, counselling and referral service is available from 8.30am to 4.30pm weekdays. The service is staffed by experienced carer support officers and is available to carers, service providers and community members.
Kids Helpline 1800 55 1800
The Kids Helpline is a 24/7 confidential support and counselling service especially for kids aged 5 to 25 years. Kids can contact the service about a wide range of issues from everyday issues such as family, friends or school, to more serious issues such as abuse, mental illness, drug and alcohol use, homelessness and suicide. Counselling can be provided online or over the telephone.
Lifeline 13 11 44
Anyone across Australia experiencing a personal crisis or thinking about suicide can contact Lifeline’s confidential crisis support service. Trained volunteers are available 24/7 to listen and provide support and referrals.
Mensline 1300 789 978
Mensline Australia is a 24/7 telephone and online support, information and referral service for men with family and relationship concerns.The service is staffed by professional counsellors, experienced in men’s issues.
NSW Mental Health Line 1800 011 511
The NSW Mental Health Line is a 24/7 telephone triage assessment and referral service, staffed by mental health clinicians. This service can provide advice about clinical symptoms, the urgency of the need for care and information about local service providers.
Parentline 1300 1300 52 (NSW)
Parentline is a 24/7 confidential telephone counselling and support service for parents and carers of children. Parentline aims to nurture and support positive, caring relationships between parents, children, teenagers and other people important to the well-being of families.
Salvo Care Line 1300 363 622
The Salvo Care Line is the Salvation Army’s 24/7 telephone counselling service. Trained counsellors are available to provide counselling, information and referrals.
Suicide Call Back Service 1300 659 467
This 24/7 service provides counselling, information and referrals to people at risk of suicide, carers of suicidal people and those bereaved by suicide. Staffed by professional counsellors with specialist skills in working with suicide-related issues, the service can provide ongoing counselling or referrals to appropriate services.
The Butterfly Foundation National Support Line 1800 334 673
The Butterfly Foundation National Support Line offers personalised support, coping strategies, guidance, information and referrals from professionally trained counsellors. The service is available to people suffering from eating disorders or body image issues, carers, partners, family members, friends, teachers, counsellors, employers and health professionals.
1800 Respect 1800 737 732
1800 RESPECT provides sexual assault, family and domestic violence counselling by qualified, experienced professionals. The service is available 24/7 to anybody who has ever experienced, or is at risk of, physical or sexual violence.
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