Regional towns will soon host one of the fleet of Australian Government's mobile service centres (MSCs), when Kangaroo Paw II visits WA during February and March.
The MSCs travel around Australia, stopping to provide services in rural and regional communities, meaning residents in parts of Australia who are a considerable distance from a traditional service centre, can receive face-to-face service.
MSC staff can help with payments and services for Medicare and Centrelink, provide information about Department of Veterans' Affairs programs and support services for veterans and their families, among other government services.
The MSC can help with:
- New claims for most Centrelink payments
- Updating your information in our records
- Confirming documents and supporting information, such as certifying copies of birth certificates
- Access to a self service terminal
- Using online accounts and Express Plus mobile apps
- Registering for a Department of Veterans' Affairs (DVA) online account
- Lodging DVA forms and supporting documents
- Connecting with DVA and support services such as Open Arms.
The MSC has information about:
- Medicare transactions
- Medicare registrations
- How financial matters may impact your payments
- Payment and service options to suit your needs
- Rural payment entitlements for eligible farmers
- Social work support and referrals.
The Mobile Service Centre's WA regional schedule:
- 29 February, 9 am to 3 pm - Moora, Moora Swimming Pool car park, Roberts Street.
- 6 March, 10 am to 4 pm - Carnamah, near the playground, Macpherson Street.
- 7 March, 9:30 am to 4:00 pm - Perenjori, opposite the community resource centre, Fowler Street.
- 8 March, 9:00 am to 3:30 pm - Three Springs, opposite the shire office, Railway Road.
- 11 March, 9:30 am to 4:00 pm - Mingenew, opposite IGA, Midlands Road.
- 12 March, 9 am to 4 pm - Morawa, Morawa Railway Station car park, Winfield Street.
- 13 March, 10 am to 3 pm - Yalgoo, near the shire office, Gibbons Street.
- 14 March, 9 am to 3 pm - Mullewa, adjacent to the town hall, Maitland Road.